April 23, 2018, 11:01 pm

Why Root Cause Analysis (RCA) is not just 'Common Sense'

The appropriate application of Root Cause Analysis (RCA) techniques can yield significant organisational and individual benefits.  This article is the first in a series of four, discussing some of the practical issues surrounding the implementation of Root Cause Analysis processes within organisations, and in doing so, attempts to give some guidance to those wishing to obtain success from their Root Cause Analysis program.The four articles in this series will examine the following topics:

  • Why Root Cause Analysis (RCA) is not just 'Common Sense' (this article)
  • The benefits of a team-based approach to Root Cause Analysis
  • RCA Software - Is it necessary for effective Root Cause Analysis
  • Creating the organisational environment for Root Cause Analysis success

Two common misperceptions about Root Cause Analysis (RCA) are either that:

  • Applying RCA successfully requires the application of some radically new or different skills, or alternatively
  • RCA is simply “common sense” problem solving

Neither of these is the case.

Most people who undertake a Root Cause Analysis training course are somewhat disappointed to discover that, while RCA includes a few new tools, tips and techniques, these are all reasonably easily learnt, and not represent a radical departure from what most people are capable of applying.  This often leads rapidly to the second misconception – that effective problem solving is simply “common sense”, and that, therefore, there is no need for people to be trained in Root Cause Analysis principles.

Read the full article

 

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