Break the cycle of reactive maintenance.
We offer this training course as a basic skills course in identifying and eliminating defects that result in poor equipment reliability performance. Participants will gain an understanding of:
- How to select potential candidate projects for defect elimination
- How to apply simple problem solving techniques, such as “5 whys” and others, to analyse and eliminate causes of reliability defects
- How to ensure that reliability improvements “stick” and lead to sustainable improvement
Key outcomes
By the end of this course, you will (at a minimum) be able to:
- Describe the benefits that a defect elimination process can bring to their business
- Apply Pareto Analysis to identify chronic issues that are potential candidates for defect elimination opportunities
- Apply business rules to identify significant one-off issues that are potential candidates for defect elimination opportunities
- Contribute to Defect Elimination activities, including:
- Collecting data
- Analysing root causes of defects using “5 whys” and other simple techniques
- Developing and evaluating alternative solutions
- Measuring the success of selected solutions in eliminating defects
Course outline
- The Journey to Operational Excellence
- Stopping too soon
- The “Blame Game”
- The “Root Cause Myth”
- Storytelling
- Overview
- Which problems to investigate – significant and chronic events
- Sample guidelines for selecting events
- Identifying unwanted events
- Preserving and collecting data
- Methods for performing RCA
- Cause-Effect principles
- Types of causes
- Ishikawa (Fishbone) diagrams
- “5 Why’s” analysis
- Cause-Effect diagrams
- Selecting solutions
- Exercise – Ishikawa diagram and “5 whys” analysis
- Implementing outcomes
- Measuring performance
Defect Elimination
- In-house, Online
- From $ excl. GST
- Face to face duration: 8 hours
